What should happen in the first hour or first day after an adverse or sentinel event in your health care organization? Wait for all the facts to come in? Sequester yourselves until all the talking points have been agreed upon and legal counsel gives the go ahead to say something? For answers to these questions and more,
Don't miss Message to Managers: Crises Happen. Plan Ahead!
Thursday, March 4, 2010
2:00 PM - 3:00 PM Eastern Time
This is a free audio program, but you need to be registered. Visit www.ihi.org for registration info.
This program features:
Jim Conway MS, FACHE, Senior Fellow, former Senior Vice President, Institute for Healthcare Improvement and Member, MITSS Board of Directors
Timothy McDonald, MD, Professor of Anesthesiology and Pediatrics, Associate Chief Medical Officer for Safety and Risk Management, University of Illinois-Chicago
Richard Boothman, Chief Risk Officer, University of Michigan Health System
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