There was a horrific event that happened in Milton, Massachusetts, (a nearby suburb of Boston) last week. A troubled young man took the lives of two of his sisters before being gunned down by police officers. There has been a great deal of media coverage, but this past Sunday's Boston Globe included a piece written by Yvonne Abraham. Her article was unique in that it focused on the emotional impact on the police officers (both rookies and veterans) responding to the scene. Read it here. It is a wonderfully written, harrowing account.
As Ms. Abraham points out, those officers were part of a life altering event. She notes, though, that their compassionate and forward thinking police chief immediately called upon the services of the Boston Police Stress Team to support his officers. Their response was swift and decisive.
Wouldn't it be nice if when something went wrong in healthcare, a support team was immediately called in to assist the care providers involved? MITSS has been advocating for just that over the years. This is yet another example of how other industries have just done better!